eReplacement Parts Reviews

Based on 39 customer reviews and online research, ereplacementparts.com has a consumer rating of 3.1 out of 5 stars, indicating that most customers are generally satisfied with eReplacement Parts.

3.1 / 5.0

39 Reviews

5 Stars(10)

0%

4 Stars(8)

0%

3 Stars(6)

0%

2 Stars(5)

0%

1 Star(10)

0%

How would you rate eReplacement Parts?

Customer Reviews (39)

Sort by: Most Recent
Theresa Moreno
Posted on 06/07/2021
I ordered a replacement lid for a…

I ordered a replacement lid for a specific crockpot and received the wrong part. The return process was too slow and not worth the time since they told me that they didn’t have the actual part I need and couldn’t source it. I was told to call Hamilton beach myself. Hamilton beach is unreachable...a black hole dead end. Total disappointment. Keep my $11. Never using your device again.

Helpful
Reply
Jeffrey Banks
Posted on 06/06/2021
Found you on the Internet

Found you on the Internet. Was looking for a dough hook for my food processor. I appreciate your expedition of the item. If I need additional items or service, I'll more than likely go to you again. Haven't had an opportunity to use it at this time. Food processor working great so far.
Thanks

Helpful
Reply
Kay Sullivan
Posted on 05/28/2021
Was just the part I needed

Was just the part I needed! Your parts catalog really helped

Helpful
Reply
Jorge Cox
Posted on 05/26/2021
Did not have inventory they stated on website.

Advertised 3 parts I wanted were in stock. I placed order and they onky had one. Took multiple emails and to request status and weeks to get part. Seems like some were just ignored.

Helpful
Reply
Franklin Woods
Posted on 05/25/2021
This is the second time I have used…

This is the second time I have used Ereplacementparts for part for my Craftsman lawn tractor. Both times the parts came in good time, well packaged, exact fit and good quality. I will be using them again!

Helpful
Reply
Erin Carlson
Posted on 04/07/2021
No packaging to protect product from damage

I've always been a fan of holding a product and looking at it in person. Then came the buying online thing and I resisted for a bit. Then realized it's easy to order and have stuff delivered right to my front door without having to go out into the world!
As far as ease of purchasing from theis company, I pretty happy. Other stores including the manufacturer don't have the parts I need. I found this company by accident. Ease of ordering was nice and shipping time was fine. I was bummed that none of the parts were in any kind of packaging to protect them during shipment and the bearings had come out of the plastic bags and were bouncing around against the other metal parts.

Helpful
Reply
Justin Banks
Posted on 04/05/2021
I was sent the wrong part

I was sent the wrong part (after speaking to a salesman) and I had to pay $7.00 shipping on a $12 part. There should be free return shipping or at least a discount.

Helpful
Reply
Seth Kennedy
Posted on 03/01/2021
3.5 vs 3" Craftsman Router table inserts

Must be a smaller company. I normally support small local vs Amazon, etc. However, phone contact proved impossible. Then I struggled to find Craftsman Router Table inserts. Finally found something I thought would fit (craftsman, same color), ordered it, delay, finally arrived --- only to find it didn't fit. Apparently 3.5" inserts are standard and 3" not available. If you list radius dimensions it is buried several layers deep. Fortunately I could pass the incorrect ones (for me) to someone with bigger, newer router table. Further digging has not been successful

Helpful
Reply
Josephine Newman
Posted on 03/01/2021
Selected the three day shipping option

Selected the three day shipping option, ordered on 2/14 arrived on 2/25 due to the use of a third rate shipping known as USPS. Will never use your company again unless I'm assured shipping will be through UPS or Fedex.

Helpful
Reply
Kristin Griffin
Posted on 02/03/2021
I was sent the wrong belts

I was sent the wrong belts. Perhaps I just ordered the wrong ones. It could be avoided for future customers by updating your descriptions of the products. Being in Alaska, its too much of an inconvenience to send them back and wait another 2-4 weeks for replacements. Again, simplify your product descriptions. Thank you.

Helpful
Reply
Earl Horton
Posted on 01/13/2021
Great site

I have a twenty year old snow blower and I got the right size belts and they worked great. Would definitely use site again.

Helpful
Reply
Stephanie Rodriguez
Posted on 12/24/2020
Long Wait

My first order was not filled in a month. My second order also took about 5-6 weeks to arrive. Maybe COVID and Christmas were part of the problem, but it seem like it took forever to get the parts. The part worked.

Helpful
Reply

eReplacement Parts Questions & Answers

Renee Gonzales

Posted on 11/16/2020

Helpful

I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.

Philip Burke

Posted on 05/25/2020

Helpful

My zero turn mower started losing power and just wouldn't run right missing and popping and cracking. I found that one of the ignition coil modules was bad and checked replacementparts.com and the price was right and they had my part to me in nothing flat allowing me to get the part installed so my wife can mow without problems again.

More Answers
Bonnie Castro

Posted on 12/14/2020

1

After never receiving my parts or a response from eReplacementparts, I purchased my parts from Partwharehouse.com and they arrived right on time.

Clara Willis

Posted on 06/25/2021

Helpful

No, I tried that and color was wrong and not the style I ordered.

More Answers
John Lee

Posted on 05/09/2020

1

Extremely well tuned business and staff. This is a stupid question.

Nevaeh Gomez

Posted on 06/26/2021

Helpful

No scam! I have ordered a few times. Always got my order.

More Answers

Got a Question?

Ask a question and get answers from others!

Submit Your Question